Privacy Policy
Yoga Product Information We Collect
When you purchase Renetbi yoga equipment, mats, blocks, or accessories, we collect information necessary to process your order and enhance your yoga practice experience. This includes your yoga experience level, preferred practice styles, and equipment preferences to recommend suitable products.
For our cork yoga mats and bamboo accessories, we may ask about your skin sensitivities or allergies to natural materials to ensure product compatibility and your safety during practice.
Wellness Retreat Information
When booking our Blue Mountains or Coastal Mindfulness retreats, we collect health and wellness information essential for your safety and retreat experience. This includes:
- Physical limitations or injuries that may affect yoga practice
- Meditation experience and comfort levels
- Dietary requirements for retreat meals
- Emergency contact information for retreat attendance
- Previous yoga retreat experiences to customize your program
We share necessary health information only with our certified yoga instructors and retreat facilitators to ensure appropriate modifications and support during your stay.
How We Use Your Yoga Journey Information
Your yoga practice information helps us:
- Recommend appropriate yoga equipment based on your practice level and style
- Suggest suitable retreat programs matching your experience and goals
- Send relevant yoga tips and product care instructions for your purchased equipment
- Notify you of new sustainable yoga products that align with your values
- Provide personalized meditation and mindfulness content
Essential Oil and Wellness Product Information
For customers purchasing our Mindfulness Oil collections or wellness products, we collect information about:
- Known allergies to specific essential oils or botanical ingredients
- Pregnancy status or nursing, as certain oils require special precautions
- Current medications that may interact with aromatherapy products
- Previous experience with essential oils and preferred scent profiles
This information ensures we recommend safe products for your individual circumstances and provide appropriate usage guidance.
Yoga Community and Social Sharing
If you choose to share your yoga journey through our platform or social media features, you control what aspects of your practice you make visible to other Renetbi community members. We never share your personal health information or retreat experiences without your explicit consent.
Photos or testimonials from retreats are only used with written permission, and we provide options for anonymous sharing if you prefer privacy while helping other practitioners.
Product Care and Maintenance Information
We may send care instructions and maintenance tips specific to your purchased yoga equipment (such as proper cleaning methods for cork mats or storage recommendations for bamboo blocks) to help extend product life and maintain hygiene for your practice.
Retreat Location and Transportation Privacy
For retreat bookings, we share your arrival information only with our retreat center partners and authorized transportation providers. Location tracking is limited to ensuring your safe arrival at retreat venues and is disabled after check-in unless you specifically request location-based recommendations for local yoga studios or meditation spots.
Mindfulness and Meditation Preferences
Any meditation progress or mindfulness practice data you choose to track through our services remains private and is used only to enhance your personal practice recommendations. We do not share meditation progress with instructors or other practitioners without your permission.
Your Rights Regarding Yoga Practice Information
You have the right to:
- Access all information we have about your yoga practice preferences and health considerations
- Update your practice level, health information, or equipment preferences at any time
- Request deletion of retreat feedback or practice progress data
- Opt-out of product recommendations while maintaining essential safety communications
- Receive a copy of your yoga journey data in a portable format
Contact Us About Your Yoga Privacy
For questions specific to your yoga equipment orders, retreat bookings, or wellness product privacy, contact us at:
Email: privacy@renetbi.store
Phone: +61 3 9485 7293
Address: Level 3, 47 Collins Street, Melbourne VIC 3000, Australia